Leading Telecommunications Company is seeking a Payroll Manager
Mission/ Core purpose of the Job
The Manager: Payroll is responsible for ensuring fair and accurate compensation by designing, developing, implementing, and managing salary, bonus and benefits packages for the employees of the MTN SA. The Manager is responsible for end-to-end payroll processing and partners closely with MTN’s Human Resources, Tax, Legal and Technology teams to deliver world class payroll services and strategies.
The role will be focused on technical compliance, experience in transformation, policy, process, and governance while also focusing on technology requirements and system implementation.
The role requires a strong operational leader with excellent communication skills.
Context (Global influences, environmental / industry demands, organisational mission etc.)
Highly dynamic and fluctuating Telecommunications industry
Highly competitive market with new and established competitors
Fast moving industry
Legislative changes
Changes in the global GSM and ICT market affects developments in future revenue environments
Interdependency of systems and the need to understand other systems
High cross-functional dependency to deliver timeously
Employment Equity and the related shortage of skill
Internal client centric organisation
Key Activities and Responsibilities:
Key Deliverables
Strategic Implementation
Contribute to the development and implementation of the functional strategy for the Finance Operations department
Develop goals, tactical strategies, and plans needed to achieve the Finance Operations department’s vision, and build the capabilities to enable optimal delivery with input from relevant stakeholders.
Align operational planning against the strategic intent of the division with agreed business
Recommend strategic business opportunities to deliver medium to long-term benefit and growth to the Finance department and add value to its
Functional KPA’s/Operations
Develop the salary payment policy and monitor the execution thereof to ensure that the salary payment process is processed and controlled
Manage the payroll to ensure employees and third parties are paid accurately, on time and according to legislation
Ensure controls are in place and effective for payroll with integrated payroll system, payroll validation & processing
Deliver quality employee benefit fund administration services to the company
Ensure the payroll processes are reviewed, evaluated, and renewed on an ongoing basis
Assist with the handling of payroll related queries from operations
Provide insights to EXCO on annual salary increases and benchmarking of current salaries
Design and implement reporting on travel and expenses across the organisation
Ensure the annual audit of payroll and tax is concluded effectively
Working with HR, implement new compensation and benefits programs, policies, and procedures into the payroll module
Working with HR assist with engagement with third-party services to negotiate benefit plans and resolve benefit-related issues
Support the HR team with compensation related topics for the purpose of recruitment and talent management activities
Support HR with the implementation of profit-sharing, incentive, employee wellness, and performance management programs for processing within the payroll module
Manage subordinate HR employees and daily operations related to compensation and benefits Support the Human resources division in payroll cost management, reporting and planning
Generate rule based & Automated/ Real time visibility Payroll Reconciliation
Resolve escalated payroll queries and issues, work, and act as the main point of contact for all related 3rd parties
Partner to develop technology solutions to improve Payroll processes and transactions, creating best in class processes which will scale with our business
Provide monthly/annual payroll reporting
Provide commentary and variance analysis on monthly/annual movements
Ensure adequate support for IRP5 and attend to related queries
Engage with relevant stakeholder to ensure smooth payroll runs
Manage engagements with relevant external service providers/stakeholders (Statutory and others)
Governance and Risk Management
Strictly follow and ensure team compliance of relevant policies and and procedures
Ensure effective Service Level Agreements strategies are in place to support the business
Implement proper controls and processes to minimise revenue leakage
Ensure proper controls are in place to manage financial and operational risks across the business
Act in accordance with the Delegation of Authority
Financial Management
Contribute to the compilation and management of OPEX budgets related to relevant functional activities
Assist in the forecasting, planning, and development of the department’s budget and business plans.
Identify cost efficiencies and best practice related to functional activities
Manage expenditure in line with agreed budget
Continuously strive to identify and eliminate non-contributory expenditure
Customer Satisfaction
Ensure service delivery in line with needs of the business
Put contingency plans in place to prevent delays and enhance the customer experience
Identify trends and patterns pertaining to customer requests and ensure continuous improvement as an important element of service delivery
People Leadership and Organisational Capability Building
Apply best team management practices throughout assigned projects and as required
Guide and enable the upskilling of the team throughout assigned projects
Act as an ambassador and role model for Finance by living the brand values and vital behaviours
Ensure a culture of continuous evaluation and improvement
Drive a culture of high performance, accountability, and consequence management
Education:
Minimum of 3-year financial degree
Fluent in English
Relevant certification / accreditation / membership with professional body as required for role
Experience:
Minimum of 5 years’ experience in financial planning and reporting gathered from medium to large organization
At least 2 years’ experience in a similar position, in dynamic and fast-moving industries. Telecoms experience an advantage
Advanced knowledge of Excel and PowerPoint
Financial systems skills – Oracle, Hyperion, ERP, etc.