Sales Manager (Cape Town)

Large Hydraulics & Automation Company is seeking a Sales Manager for their Cape Town Branch. The main purpose of the job is to manage the sales team to ensure profitability on the day-to-day sales operations, including developing business plans, attaining sales goals, delivering great customer care and growing revenue. Key areas of responsibility: Managing Daily Operations - Management of company assets and ensuring staff understand their KPIs - Monitoring and devising strategies for each sales task, ensuring customer satisfaction - Coordinating with the Regional Manager on sales strategies, financials and daily operations - Ensuring all BMS processes are adhered to and managing key accounts Financial Management - Preparing and managing branch sales budgets and gross profit - Achieving financial and EBIT targets by growing market share Sales - Performing market research, analysing trends and competitor behaviour - Creating sales strategies and monitoring sales activities and performance - Identifying growth opportunities and collaborating with group partners Monitoring Risk Assessments - Performing risk assessments across operational, financial and market conditions - Communicating risks to customers, staff and senior management and developing mitigation strategies Building Customer Relationships - Understanding customer requirements and proposing suitable products/services - Addressing customer complaints and queries, collecting feedback to improve service - Identifying upsell/cross-sell opportunities Monthly Reporting - Coordinating with finance for accurate reporting - Reporting monthly to the Regional Manager on issues, prospects and forecasts Human Resource Management - Managing sales staff leave balances and assisting with staff terminations - Resolving staff issues, developing team morale and hiring new sales team members Qualifications and experience: - Matric, with 5-10 years working experience in a similar environment - At least 5 years management exposure and experience - In-depth understanding of the hydraulic industry, products and services - Effective staff management and proficiency in financial management, budgeting and forecasting - Sound computer knowledge at an advanced level (full MS Office Suite) - Knowledge of Syspro advantageous