Strategic Development & Implementation
Develop and execute strategies to establish MTN as a trusted partner within key industry verticals (e.g., mining, manufacturing, energy).
Contribute to the development of an Enterprise solution strategy and related Industry, Client and Regional targets.
Develop and execute a technology partnership and ecosystem strategy to deliver on technology requirements across the life cycle.
Develop and co-ordinate an effective managed service/ operate strategy for deployment at an OpCo level.
Identify market trends, economic shifts, and technology advancements to inform MTN’s industry approach.
Scan the environment to identify leading technology innovations in the Enterprise sphere and more broadly in business technology and digital transformation
Define and maintain industry reference models and best practices to enhance MTN’s go-to-market strategy.
Work closely with Solution Sales and HoD Industry Vertical to understand priority sector and client needs and translate these into compelling technology solutions in Fixed and Mobile that drive compelling business value.
Develop a catalogue of standardised Enterprise solutions to drive scale, but that can be aggregated and customised to provide bespoke, flexible client centric solutions
Working with cross functional Enterprise stakeholders, lead the creation of Blueprints, Roadmaps and reusable assets to support market leading solutions.
Define and maintain the Enterprise technology architecture and standards, in line with MTN Group guidelines, to guide the design and integration of Solutions.
Define and execute Enterprise architecture blueprints and roadmaps aligned to MTN Enterprise strategy and priority industry and client needs.
Guide and lead solution, pre-sales and deal architects to provide relevant, quality technology solutions, bespoke where required, to enable Enterprise Solutions , RFPs and deals.
Oversee development of SLA approach to drive back to back SLAS between vendors and local teams for large / priority and pilot deals aligned to the customer SLAs
Provision effective solution, pre-sales and deal architecture in support of Solution Sales client and solution priorities across the solution lifecycle.
Provide oversight on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.
Education:
Minimum of 4-year tertiary degree in related field (Computer Science, Engineering or IT)
MBA would be advantageous
TOGAF 9.2 Certification
ITIL 4
Experience:
At least 15 years related experience in the ICT solution sales sector, inclusive of;
5-10 years' experience specifically delivering solutions in a Telecommunications ICT/Technology, Systems implementation or Consulting environment
5-7 years’ experience in delivering technology/ digital transformation for large enterprises across the life cycle
Worked across diverse cultures and geographies advantageous.
Experience working in a medium to large organisation.
Strong network of industry decision-makers, influencers, and stakeholders.
Proven ability to influence and engage at C-suite level.
Skills:
Technical Presales & Solution Engineering
Industry-Specific Enterprise Solutions
Post-Sales Technical Support & Delivery Alignment
Emerging Technologies & Industry 4.0
Consultative Selling & Enterprise Solution Sales
Sales Pipeline & Opportunity Management
Key activities and responsibilities:
Enterprise Solution Presales Engagement Leadership
Engage with C-suite executives and decision-makers to identify pain points and business challenges.
Conduct in-depth industry-specific workshops to uncover opportunities where solutions can drive impact.
Translate business problems into technical and commercial solution requirements.
Work with product, solutions, and engineering teams to develop tailored, industry-specific solutions.
Provide input on architectural designs, bill of materials (BOM), and solution roadmaps.
Ensure that solution proposals are aligned with customer business outcomes and industry trends.
Support bid strategy development and provide executive input on RFx submissions.
Validate that proposals align with industry benchmarks and customer expectations.
Represent the company in high-stakes bid discussions to influence decision-making at an executive level.
Lead executive-level customer pitch meetings, positioning enterprise solutions as a competitive advantage.
Participate in industry roundtables, forums, and conferences to elevate the copany's market credibility.
Build strategic partnerships with OEMs, technology vendors, and industry influencers to enhance enterprise solution portfolio.
Enterprise Solution Postsales Engagement Leadership
Act as a trusted advisor during solution deployment, ensuring alignment with customer expectations.
Facilitate executive-level customer engagement during implementation to mitigate risks and drive adoption.
Ensure cross-functional teams deliver solutions in line with the agreed business case and customer objectives.
Maintain active engagement with customers to track solution performance and business impact.
Identify expansion opportunities within existing accounts, driving additional solution uptake.
Provide strategic guidance on continuous innovation and technology roadmaps for customers.
Work closely with service and operations teams to address post-implementation challenges.
Ensure executive-level escalation paths are clear for resolving service or performance issues.
Advocate for customers internally, ensuring that MTN’s roadmap aligns with evolving industry needs.
Stakeholder & Network Leverage
Utilize executive connections to create business opportunities and drive strategic partnerships.
Represent the company at industry forums, executive roundtables, and customer meetings to enhance visibility.
Facilitate introductions and engagements between key decision-makers within target industries.