| Key areas of responsibility will include:
1. Managing Daily Operations
- Management of Company Assets.
- Managing staff ensuring they understand their KPI’s.
- Monitoring and devising strategies for each sales task.
- Ensuring customer satisfaction.
- Coordinating with RM to discuss sales strategies, financials, staff and daily operations.
- Ensuring All BMS Processes are adhered to.
- Managing key accounts.
2. Financial Management
- Preparing and managing Branch Sales Budgets.
- Managing Branch Gross Profit sales.
- Achieve financial targets by growing Market Share.
- Achieve EBIT targets.
3. Sales
- Performing market research, analysing trends, macroeconomic conditions, changes in regulations and competitors’ behaviour.
- Creating sales strategies by incorporating market research and setting targets to improve revenue.
- Monitoring sales activities and performance and developing sales strategies.
- Identifying opportunities for growth; expanding customer base, new products, and services, and collaborating with Group Partners.
4. Monitoring Risk Assessments
- Performing risk assessments; operational processes, financial management, market conditions, staff retention.
- Communicating the risks to customers, staff and senior management.
- Developing risk management strategies, to minimise the impact of risks.
5. Building Customer Relationships
- Understand customers’ requirements and propose products, and services that can address their needs.
- Addressing customer complaints, queries and resolution of these.
- Collecting customers’ feedback to improve client service and operations.
- Identifying opportunities to upsell or cross-sell products, and services to existing customers.
6. Monthly Reporting
- Coordinating with the finance department to ensure accurate financial reporting.
- Monthly reporting to Regional Manager with regards to any non-conformances, operational Issues, staff issues, prospects, forecasts.
- Analysis of Potential Customers.
7. Human Resource Management
- Manage Sales staff leave balances
- Assist with termination of staff
- Resolving staff issues.
- Developing Team Morale
- Development of Staff
- Hiring of new Sales team members
Qualifications and experience:
- 5 – 10 years working experience in a similar working environment
- At least 5 years management exposure and experience
- Having an in-depth understanding of the hydraulic industry, products, and services.
- Proven understanding of effectively utilising system solutions to successfully run operations.
- Effective management of staff
- Knowledge of Syspro advantageous
- Matric
- Proven understanding of effectively utilising system solutions to successfully run operations.
- Effective management of staff
- Must have sound computer knowledge and applications at an advance level (Full MS Office Suite)
- Proficiency in financial management, including budgeting and forecasting, analytics and reporting.
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