Senior Specialist: Pre-Sales Cloud

• Solution Execution and Strategy Enablement
  • Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
  • A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area.
  • Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.
  • Orchestrate service providers and develop back-to back SLAs between vendors and local teams for large / priority and pilot deals aligned to the customer SLA.
  • Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.
  • Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.

  Governance  

  • Establish and maintain a Design Authority with Business Line representation to drive benefits of standardisation, while enabling valuable client- centric customisations.
  • Participate in governance forums and required and ensure solutions/ PoCs developed comply with Architecture standards defined.
  • Ensure effective implementation of (and compliance towards) legislative requirements and company policies, processes, and procedures.
  • Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
  • Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.
  • Where required, set up and participate in operational and tactical meetings.

  Operational Delivery

  • Deliver on technology architecture and catalogue of matured, reusable, industrialised Solution assets to drive revenue growth, aligned to defined solution portfolio.
  • Translate prioritised architecture assets and use cases into compelling pre-sales and RFP marketing materials.
  • Work with Solution Sales teams to translate pricing for specific solutions.
  • Conduct regular capability building sessions with Solution Sales teams to help translate business challenges and opportunities into practical architecture enabled use cases.
  • Cultivate strong partnerships with various internal teams and external partners.
  • Participate in effective interlock processes and ways of work regarding solution development and commercialisation with Digital Advisory, Architecture and other core teams.

Budget Management/ Cost Control

• Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.
• Identify opportunities to generate additional revenue.

People & Culture Management

• Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where required
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management.
• Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning and research
• Identify own as well as functional training needs.
• Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees’ behaviour.
• Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company’s brand to be the employer of first choice.